Last updated: September 16, 2026
TinyClin is a software-as-a-service (SaaS) product delivered entirely online. There are no physical goods, and nothing is shipped to you. This policy explains how and when access to the service is provided instead.
When a clinic signs up for the free trial, access to the dashboard is granted immediately upon completing the onboarding form — no payment or waiting period is required to start the trial.
When a clinic upgrades to a paid plan (Basic or Pro, billed monthly or yearly), access to the corresponding plan's features is activated automatically as soon as Razorpay confirms successful payment — typically within a few minutes. No manual provisioning step or separate delivery is required.
If a payment is confirmed but plan access does not update within 30 minutes, contact support with your payment reference so we can resolve it manually.
Upgrading between plans takes effect immediately. Downgrades and cancellations take effect at the end of the current billing cycle, so a clinic retains the features it paid for through the period already billed.
New features included in an existing plan are made available to all clinics on that plan automatically, without any action needed from the Customer.
Questions about accessing your subscription can be sent to contact@waywedesign.com or +91 7994643673.
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