Last updated: September 16, 2026
These Terms govern access to and use of TinyClin (the "Service"), operated by Way WeDesign. By creating an account or using the Service, the clinic and its authorized users ("Customer", "you") agree to these Terms.
TinyClin is a clinic management platform providing patient records, appointment scheduling, doctor and staff management, treatment category configuration, WhatsApp-based messaging, and related tools. Features available depend on the Customer's subscription plan.
The Customer is responsible for the accuracy of information provided during onboarding and for maintaining the confidentiality of login credentials issued to its staff. The Customer is responsible for all activity that occurs under its clinic account, including actions taken by staff it has added.
Role-based access (Admin, Doctor, Staff) is configured by the Customer's own Admin users. We are not responsible for a Customer granting excessive access to a staff account.
New clinics receive a free trial period. Continued use after the trial requires an active paid subscription (Basic or Pro), billed monthly or yearly in advance via Razorpay. Subscriptions renew automatically at the then-current rate unless cancelled before the renewal date.
Fees already billed for a subscription period are non-refundable for that period, except where required by law or expressly stated otherwise. A Customer that cancels retains access through the end of the period already paid for.
All patient records, appointment data, and other content a Customer enters into the Service ("Customer Data") remain the property of the Customer. We do not claim ownership over Customer Data and use it only to provide the Service, as described in our Privacy Policy.
The Customer is solely responsible for the accuracy of Customer Data and for obtaining any consents needed from its patients to store and process their information in the Service, including sending them messages via WhatsApp.
You agree not to:
The AI Message Composer generates draft messages based on staff prompts. Drafts may be inaccurate and are reviewed and approved by Customer staff before sending — the Customer is responsible for the content of any message it sends, whether AI-drafted or not.
We aim to keep the Service available and reliable but do not guarantee uninterrupted access. Scheduled maintenance, third-party outages (including WhatsApp/Meta, Razorpay, or hosting providers), or events outside our reasonable control may affect availability.
We may suspend or terminate access for breach of these Terms, non-payment, or unacceptable use as described in Section 5. A Customer may cancel its subscription at any time through account settings; cancellation takes effect at the end of the current billing period as described in Section 3.
To the extent permitted by law, WWD is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim relating to the Service is limited to the amount the Customer paid us in the 12 months preceding the claim.
We may update these Terms from time to time. Material changes will be communicated to Customer Admins in advance of taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts in Kochi, Kerala.
Way WeDesign, 47/1403A, Ivees, MRERA-69, Chalikkavattom, Vennala, Kochi, Kerala, India
Email: contact@waywedesign.com
Phone: +91 7994643673
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